Welcome to Discount Auto Repair. We appreciate your business, and we are committed to providing you with high-quality repairs and exceptional customer service. Before we begin any work on your vehicle, we want to make sure you are aware of the following:
Inspection: We recommend that you have your vehicle inspected for any signs of engine warnings, physical damage, unusual noises, scratches, or dents that may be present. This will help us to identify any issues with your vehicle and ensure that we can address them properly.
Pre-existing conditions: Please note that we are not responsible for any pre-existing conditions in your vehicle that may be affected by our repairs. Our work may expose other issues that were previously unknown to you, and we cannot be held liable for these issues.
Work from other repair shops: Many of our customers have had work done at other repair shops, which is why we always bring any unusual findings to your attention. We will let you know if we find anything that was done incorrectly or that may need further attention.
Authorization: All repairs are pre-authorized based on your complete permission after we have fully explained the facts of the total cost and repair. This way, you know exactly what you are getting into before we begin the work.
Functioning parts: We honorably present the actual function of non-functioning or damaged parts to the owner before they make any decisions. We want you to feel confident in your decision to authorize the repairs.
Liability: We will not be held liable for any damages, injuries, or accidents that may occur as a result of the work we perform on your vehicle. While we take great care in repairing your vehicle, there is always a risk of unknown issues arising.
Warranty: We offer a limited warranty on all of our repairs. This warranty covers the work we performed and the parts we installed. However, it does not cover any pre-existing conditions or any issues that may arise as a result of those conditions.
Payment: Payment is due in full at the time of service. We accept cash, check, and credit cards.
Changes to the repair: If any additional work is needed beyond what was authorized, we will contact you to discuss the additional cost and obtain your permission before proceeding.
Collection: In the event that payment is not received within a reasonable amount of time, we reserve the right to take legal action to collect the debt owed.
We strive to be transparent and upfront with our customers about any issues that we find. We are committed to providing you with high-quality repairs and exceptional customer service.
Thank you for choosing Discount Auto Repair.