Types of Personal Information Collected: We may collect the following personal information from our customers:
Contact information, such as name, address, phone number, and email address
Vehicle information, such as make, model, year, VIN, and license plate number
Payment information, such as credit card information and billing information
Service history and preferences, such as the type of services performed and the frequency of service appointments
Purpose of Collection: The personal information we collect is used to provide and improve our vehicle maintenance services. We may use this information for the following purposes:
To schedule and confirm service appointments
To provide service quotes and invoices
To process payments and maintain billing records
To communicate with our customers regarding their vehicles and service history
To personalize our services and tailor our marketing communications to meet the needs of our customers
Disclosure of Personal Information: We may share personal information with third-party service providers who assist us in providing vehicle maintenance services. These service providers are required to maintain the confidentiality and security of the personal information and are prohibited from using it for any other purpose. We may also disclose personal information as required by law, such as in response to a court order or subpoena.
Data Security: We take reasonable steps to protect the personal information we collect from unauthorized access, use, or disclosure. This includes physical, technical, and administrative measures to secure our systems and data. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any personal information transmitted to us or stored on our systems.
Access and Correction: Customers may request access to their personal information and request that any inaccuracies be corrected. We will respond to such requests in a timely manner and take reasonable steps to verify the identity of the requester.